Shared Services for School Boards

Shared Services represent an innovative approach that allows School Service Centers (CSS) to pool their technological and operational needs. By grouping common requests, we create economical, standardized and highly effective solutions that benefit the entire educational ecosystem.
This collaborative strategy helps reduce costs, accelerate deployments and ensure consistent service quality. Each CSS benefits from specialized expertise and proven solutions, while contributing to a more robust and sustainable technology ecosystem.

Types of shared services

Analysis and consultation

  • Analysis of common technological needs
  • Pooled feasibility studies
  • Evaluation of existing solutions
  • Definition of standardized architectures
  • Shared strategic recommendations

Collaborative development

  • Development of reusable modules
  • Creation of common libraries
  • Standardized integrations (APIs, connectors)
  • Shared custom solutions
  • Common frameworks and templates

Operations and infrastructure

  • Secure pooled hosting
  • Centralized monitoring and supervision
  • Environment management (dev, test, prod)
  • Shared backup services
  • Common security and compliance

Maintenance and support

  • Centralized technical support
  • Shared preventive maintenance
  • Pooled incident resolution
  • Common documentation
  • Technical team training

Advantages of pooling

Economic

  • Cost reduction through resource pooling
  • Economies of scale on licenses and services
  • Shared investments in technological R&D
  • Budget optimization of IT projects

Operational

  • Standardization of processes and tools
  • Shared expertise and skills development
  • Accelerated deployments
  • Consistent quality of deployed solutions

Updates and evolution

Continuous updates

  • Coordinated deployment of updates
  • Pooled testing of new versions
  • Validation in shared environment
  • Secure rollback in case of issues

Collaborative evolution

  • Collection of evolution needs
  • Concerted prioritization of developments
  • Shared funding of new features
  • Immediate benefit for all participants

Participation models

Basic participation

  • Access to existing shared services
  • Standard technical support
  • Regular updates included
  • Basic documentation and training

Premium participation

  • Everything basic participation includes
  • Influence on development roadmap
  • Priority and dedicated support
  • Early access to new features
  • Advanced training and personalized support

Learn more?

Would you like more information? Don't hesitate to contact us!

Phone: [514] 700-4730
Toll-free: [888] 825-6834

Byrnu inc.
PO Box 653
Prévost, Quebec
J0R 1T0